If you encounter difficulty remembering your password while logging in, you have the option to reset it. Please proceed with the following steps to securely reset your password:
- Forgot password- once you've navigated past the login screen where you enter your email address, you'll be directed to the password screen. Here, simply click the Forgot Password button to initiate the password reset process(1)
![IMG_6598.jpeg](https://prod-files-secure.s3.us-west-2.amazonaws.com/a37cd2ee-8e13-4054-a2fc-0e1adfacfdc2/82573aa8-cab1-478e-9b95-b62668ba2cfd/IMG_6598.jpeg)
- Banner- the banner “We sent you email to reset you password will appear (2)
![IMG_6599.jpeg](https://prod-files-secure.s3.us-west-2.amazonaws.com/a37cd2ee-8e13-4054-a2fc-0e1adfacfdc2/dc6ee659-d368-4f83-b88e-aaa0f6083e91/IMG_6599.jpeg)
- Email- you will receive the email. Click Reset Password button (3)
![Screenshot 2024-02-28 at 12.03.01.png](https://prod-files-secure.s3.us-west-2.amazonaws.com/a37cd2ee-8e13-4054-a2fc-0e1adfacfdc2/d4787418-189d-4e91-9774-ca99e7cfb871/Screenshot_2024-02-28_at_12.03.01.png)
- New Password- enter new password (4) and click Save button (5)
![Screenshot 2024-02-28 at 12.05.32.png](https://prod-files-secure.s3.us-west-2.amazonaws.com/a37cd2ee-8e13-4054-a2fc-0e1adfacfdc2/6080b12b-8394-4056-bd79-6ff4a0839c78/Screenshot_2024-02-28_at_12.05.32.png)
- Password changed- you will receive confirmation that your password was changed and you can log in to the app (6)
![Screenshot 2024-02-28 at 12.05.50.png](https://prod-files-secure.s3.us-west-2.amazonaws.com/a37cd2ee-8e13-4054-a2fc-0e1adfacfdc2/81faf61f-f12e-4085-ae88-14cdbe97c3ca/Screenshot_2024-02-28_at_12.05.50.png)
Did we miss something?
Not to worry! Just email our support team at [email protected] ✌️