Click the processing queue banner (1) to open a detailed view of the leads currently being processed. The status shown for each lead depends on your network connection.

What will I see while the device is online?

• When your device is connected to a network, the lead status displays (2)
  • Processing contact details
• View the date and time the lead was captured and the user who captured it (3).

What will I see while the device is offline?

If your device loses its network connection, lead processing is paused and the status displays (4)

• Processing paused — waiting for connection

Processing will automatically continue once the network connection is restored.

Did we miss something? Not to worry! Just email our support team at [email protected] ✌️