Event venues may sometimes have a slow or unavailable network connection. Romify allows you to continue scanning leads while your device is offline.

Completed leads are queued securely in the mobile app. Once the connection is restored, they will automatically continue processing and push through to the Romify Hub and your connected CRM.

What happens when the connection is lost?

When your device loses its network connection, a banner appears at the bottom of the screen (1)

• You’re offline - keep scanning Leads will process when you’re back online.

You can continue scanning and completing leads as usual.

What will I see while the device is offline?

While your device remains offline, the status bar displays (2)

• Offline - keep scanning

Any completed leads will remain queued until the network connection is restored.

What happens when the connection is restored?

When your device reconnects to the network, queued leads automatically continue processing.

If there are leads waiting to be processed, the status bar displays (3)

• Back online - processing queued leads