At Romify, we use three different statuses to describe events: Planned, Live, and Completed. This article will explain what each status means and when to use them.

Planned

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For designing a future event

Event is not visible in the Romify Mobile App

For the Planned status, we have two sub-statuses: Testing and Training.

Testing mode - for administrators to test the mobile app and integrations

Event is visible in the Romify Mobile App only to Event Users who are Administrators
Integrations work the same as for a normal Live Event
All Leads created in the Test mode will be deleted once the Test mode is turned off

<aside> ✍🏻 NOTE: You still have to manually delete the leads from the end system (ie. Salesforce)

</aside>

Training mode - for end user training before the Live Event

Event is visible in the Romify Mobile App to all Event Users
All integrations are disabled
All Leads created in the Training mode will be deleted once the Training mode is turned off

Live

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For the events on going

Event is visible in the Romify Mobile App for all event users
All integrations are active and leads are forwarded to end systems in real time

Completed

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Event has ended and no more leads are expected from the users

Event is not visible in the Romify Mobile App
Event is closed for new leads

Failed

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Event will be marked as FAILED if:

There is not enough tokens in the system and Event cannot go LIVE
There is 0 users and 0 leads when the event is automatically or manually closed
There are users but 0 leads when the event is automatically or manually closed

Boundaries for LIVE status

Maximum time in LIVE status = 28 days

Event duration (time between Start Date and End Date) can be maximum 14 days
Administrator can set the event manually to LIVE status at earliest 7 days before the Event Start Date
Administrator can set the event manually to COMPLETED during the period of 7 days after the Event End Date

Automation on event statuses

Planned (including Testing and Training mode) → Live

System will set the event LIVE in the midnight of the Event Start Date (local time of the event location)

Live → Completed

System will set the event COMPLETED 7 days after the Event End Date (local time of the event location)